Version: 6.0 · Effective Date: June 15, 2026 · Last Updated: June 15, 2026
This Cookie Policy explains how bitHeads Inc. (“brainCloud”, “we”, “our”, or “us”) uses cookies and similar technologies on websites, portals, applications, and online services operated by brainCloud, including the brainCloud Public Backend-as-a-Service (“Public BaaS”) website and related online services (collectively, the “Website”).
This Cookie Policy should be read together with the brainCloud Privacy Policy, Terms of Service, and other applicable legal documents.
Your use of the Website is subject to this Cookie Policy. Where required by applicable law, brainCloud will obtain consent before placing non-essential Cookies on your device.
Where required by applicable law, we will obtain consent before placing non-essential cookies on your device.
Cookies are small text files that are stored on your device when you visit a website.
Cookies help websites recognize devices, remember preferences, improve functionality, measure usage, and support security and operational requirements.
Cookies may be:
In addition to cookies, brainCloud and its service providers may use related technologies including:
Browser-based storage technologies that allow information to be stored locally on your device.
Small electronic files, pixels, or tags used to understand website activity and user engagement.
Software code executed on our servers or your device to provide functionality, security, analytics, and interactive features.
Software development kits and similar technologies used to provide functionality, analytics, communications, support, authentication, and security capabilities.
For purposes of this Cookie Policy, these technologies are collectively referred to as “Cookies.”
Not all technologies described in this Policy operate in the same manner as browser cookies. References to “Cookies” in this Policy include cookies and similar technologies unless the context requires otherwise
We use Cookies for several purposes.
Essential Cookies are necessary for the Website to function properly.
These Cookies may be used to:
Because these Cookies are necessary for operation of the Website, they generally cannot be disabled through our consent tools.
Functional Cookies help improve the user experience by remembering preferences and supporting enhanced functionality.
These Cookies may be used to:
Analytics Cookies help us understand how visitors use the Website.
These Cookies may be used to:
Where required by law, Analytics Cookies are only used after consent has been obtained.
Marketing Cookies may be used to:
Where required by law, Marketing Cookies are only used after consent has been obtained.
brainCloud may utilize technologies provided by third parties and service providers including:
| Provider | Purpose | Category |
|---|---|---|
| WordPress | Website operation and functionality | Essential |
| Complianz | Consent management | Essential |
| Wordfence | Website security and protection | Essential |
| Google Analytics | Website analytics and reporting | Analytics |
| Intercom | Customer communications and support | Functional |
| Elementor | Website functionality and performance | Functional |
| Google Fonts | Website presentation and rendering | Functional |
The specific Cookies and technologies used may change from time to time as the Website, Services, infrastructure, and third-party providers evolve. The categories of Cookies described in this Policy remain applicable even if specific providers or technologies change.
Where required by law, brainCloud will obtain consent before placing non-essential Cookies.
When required by applicable law, visitors are presented with a consent banner that allows selection of Cookie preferences.
Visitors may:
Consent preferences may be changed at any time using the Website’s consent management tools.
Withdrawal of consent does not affect processing that occurred prior to withdrawal.
Most browsers allow users to:
Instructions vary depending on the browser being used.
Please note that disabling certain Cookies may affect Website functionality and user experience.
Some third-party service providers used by brainCloud may process information in jurisdictions outside your country or region of residence.
Where required by applicable law, brainCloud implements appropriate safeguards designed to support lawful international transfers of personal information.
Additional information regarding international transfers is available in the brainCloud Privacy Policy and Data Processing Agreement.
Information collected through Cookies may include:
Depending on your location and applicable law, you may have rights relating to your personal information, including:
Additional information regarding privacy rights is available in the brainCloud Privacy Policy.
For questions regarding this Cookie Policy, privacy practices, or Cookie-related matters, please contact:
bitHeads Inc. 1100-343 Preston Street Ottawa, Ontario K1S 1N4 Canada Email: <pr*****@***********ud.com> Website: https://getbraincloud.com
brainCloud may update this Cookie Policy from time to time to reflect:
Updated versions will be published on the Website together with the revised “Last Updated” date.
Continued use of the Website following publication of an updated Cookie Policy constitutes acceptance of the revised Cookie Policy to the extent permitted by applicable law.
Additional privacy, security, and compliance information is available through the brainCloud Trust Center. For additional information regarding:
please refer to the brainCloud Privacy Policy, Data Processing Agreement, Subprocessor List, and other legal documents available through the brainCloud Trust Center at https://getbraincloud.com/trust/.
We’ll get back to you as soon as we can.
